1. DEFINITIONS
“Agreement” - an agreement between the Customer and the Service Provider, consisting of these Terms and Conditions, along with any related policies or operating rules.
“Confidential Information” – means any information which is marked as “Confidential” or “Proprietary” or should be reasonably expected to be confidential, including business plans, technical specifications, and customer data.
“Content” - means any digital materials, including source code, system architecture configurations, images, visualisations, designs, renderings, and other outputs produced by the Service Provider.
“Customer” – means any individual or legal entity who uses the Website, Content, or other Services.
“Customer Support” – Service Provider’s customer support, reachable via the Website or by emailing
info@infotechgroup.co.uk.
“Restricted Countries” - means countries, territories, or jurisdictions subject to sanctions, restrictions, or prohibitions under applicable laws.
“Website” – means the Service Provider’s website
https://infotechgroup.co.uk/.
“Services” – means development of system architecture, infrastructure, and operational execution, and other services provided under these Terms and Conditions.
2. SERVICE DESCRIPTION
The Services are custom-made and tailored to the Customer’s individual requirements. The Services are provided in digital format and execution generally takes from 30 business days, depending on the project's complexity. The final deliverables will be deployed in the Customer’s infrastructure, provided via email, a secure cloud storage link, or made available through the Customer’s account on the Website.
3. SERVICE LIMITATIONS
The use of the Services is prohibited for individuals under 13 years of age, and those between 13 and 18 years may only use the Services with parental or guardian consent. The Service Provider reserves the right to refuse or suspend Services if the Customer provides inaccurate information, uses the Services for unlawful purposes.
4. THE CONTENT
The Service Provider assigns to you all rights necessary to use the Content, provided that you have made the respective payment and the Service has been delivered. The Service Provider may still use the Content and its derivatives to maintain, improve, and offer the Services.
5. ORDER LIMITATIONS AND CUSTOMER RESPONSIBILITY
The Website reserves the right to reject any order at its discretion or limit the number of Services purchased. It is your responsibility to provide accurate purchase and account details, and the Website may require you to submit verification documentation (such as an ID or proper authorization) within one business day.
6. LIMITATION OF LIABILITY
The Service Provider, its affiliates, and employees are not liable for any damages arising from the use of the Website or Content, including damages caused by bugs, viruses, delays, or events beyond reasonable control. Under no circumstances shall the total liability of the Service Provider exceed the amount paid to the Service Provider by the respective Customer.
7. CUSTOMER’S OBLIGATIONS
You agree to defend and hold the Service Provider harmless from any claims made by a third party due to your breach of these Terms and Conditions. Furthermore, you must not reverse engineer the systems, use automated data extraction methods (like scraping), falsely claim the Content was generated by you, or employ the Content in a way that violates anyone's rights.
8. TERMINATION AND SUSPENSION OF SERVICES
You may close your account and stop using the Services at any time. The Service Provider may suspend or terminate your access if you violate these Terms and Conditions, which will result in the loss of access to the Services, though paid-up Content will remain your property.
9. PERSONAL DATA
The Service Provider will process your personal data to provide the Services, improve quality, and comply with laws, as outlined in the Privacy Policy.
10. INFORMATION ACCURACY AND AMENDMENTS
The Website reserves the right to correct typographical errors, inaccuracies, or omissions without prior notice. The Service Provider can change these Terms and Conditions at any time, and your continued use of the Website will be considered as your acceptance of those modifications.
11. CONFIDENTIALITY
Both parties agree to maintain the confidentiality of the other party's Confidential Information and not to disclose it to third parties. Exceptions apply for disclosures required by law, or to legal counsel, accountants, and banks, provided they are bound by similar confidentiality obligations.
12. APPLICABLE LAW & REGULATIONS, DISPUTE RESOLUTION
These Terms and Conditions are governed by English law. We aim to resolve disputes promptly, and unresolved disputes shall first be put to mediation. If further resolution is needed, the courts of London shall have exclusive jurisdiction to settle any claim arising out of these Terms and Conditions.
